Tuesday, November 19

The Qualities of a Good Business Leader – Monica Bradley of MB Associates

When it comes to business, being a good leader is essential to success. Good leaders have many qualities that they display consistently. Monica Bradley, the award-winning founder and Managing Director of Cheam-based mortgage brokers, MB Associates, talks about her own personal leadership style and how she inspires her team.Whatever industry you’re in, if your business is going well, sooner or later you’re going to need to recruit more staff in order to grow. I’ve grown my business considerably over the last several years, and I’ve hired some hugely talented people. I think it’s crucial to bring talent into the business, but I also think it’s essential for my staff to feel valued, motivated, and respected. They have to be good at what they do, but without the right leadership, they may not perform at their best.Earlier this year, myself and several colleagues spent a considerable amount of time putting together a mission statement for the business.A mission statement is a brief description of what your company does, who your customers are, and your goals. Creating a mission statement can actually be very helpful as it gives your business direction and can help you stay focused on the big picture. It also lets your clients know what to expect from you. They should be able to look at your mission statement and immediately have a good sense of what your business is all about. This can help them decide whether or not they want to do business with you.Our mission statement is to be our clients’ lifelong partner for their financial goals’. In other words, they’re not just a one-off transaction for us – we believe in forming long-term relationships with clients that will serve them throughout their adult lives. Our company culture is all about honesty and transparency and we’re so…

 

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